FAQs

iPhone and iPad

All the icons disppeared! What do I do?

Try "killing" the affected app with these instructions. We have a fix this coming soon.

Why can't I hear the audio on my iPad or iPhone?

Try these app troubleshooting instructions provided by Apple.

Android

I bought the Android app, so why won't it download?

Google has provided instructions on troubleshooting downloads.

I followed all the Android troubleshooting tips, and I still can't get the app to download. What now?

Contact us and we will refund your purchase.

General

If you're having issues with any of our apps, please contact us.